The Jennings Report
A Round-up of Market Research, Articles and Other
Resources for Email Marketing Professionals

Published by Jeanne S. Jennings,
Online Marketing Consultant and Author of The Email Marketing Kit
Phone: 202.333.3245; Email: JJ@JenningsReport.com

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Jeanne S. Jennings
 Consultant,
Marketing and New Product Development

Specializing in
Email and Websites

MBA, 15+ years
of online experience

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June 13, 2002

Dear Reader,
 
Do you like kids? I'm a new Aunt and I adore kids, so the viral marketing experiment I talk about in this issue really won my heart. Also winning me over--the new survey by e-Dialog. Much too much good info to go over here, but something you'll refer to again and again. A few other 'finds' here as well--read on, and if you have a minute when you're done drop me an e-mail and let me know what was most helpful (mailto:publisher@jenningsreport.com)

Table of Contents
1. Ubiquitous Ads Devalue All Messages New York Times
2. Email Metrics: Measuring ROI is all about following the right numbers BtoB
3. Viral Marketing: Elementary School Class Launches Campaign GotMarketing
4. Cost-Effective E-marketing: Tips from the Experts Direct Marketing Association
5. Stat Heaven: 2002 Email Marketing Benchmarking Study e-Dialog

Content
1. Ubiquitous Ads Devalue All Messages Daniel Akst, 'To The Contrary,' New York Times, June 2, 2002

An economic argument for opt-in e-mail, concluding with a call for e-mail regulations similar to those imposed on junk fax years ago. A great article to add to your arsenal if you're fighting for opt-in e-mail in your organization.


2. Email Metrics: Measuring ROI is all about following the right numbers Karen J. Bannan, BtoB, June 10, 2002

Are you getting response rates in the 3% to 15% range? According to this article, that's what you should shoot for in your e-mail marketing campaigns. A number of industry folks are quoted in this common sense article about metrics in e-mail marketing. Worth a read.


3. Viral Marketing: Elementary School Class Launches Campaign Splash Newsletter, GotMarketing, June 6, 2002

I'm a sucker for cute and this is cute. Got Marketing is sponsoring a viral marketing experiment with an elementary class--they are attempting to measure 'Viralocity' by asking those who receive it to (a) reply to it and tell the class where they are geographically, and (b) forward it to friends and ask them to do the same. The class is also measuring open and click-through rates. GotMarketing is documenting the experiment in their e-mail newsletter called 'Splash,' and will be sharing the results. There's also a map you can check out to see where the e-mail responses have come from. GotMarketing vows that the e-mail addresses won't be harvested and used.


4. Cost-Effective E-marketing: Tips from the Experts Direct Marketing Association, May 15, 2002

Did you miss the net.marketing conference last month? Me too. But here's a write-up of one of the panel discussions featuring folks from Experian, DealTime, Inc. and Bluefly.com which was moderated by Ken Magill of DM News and the no longer free-standing iMarketing News. Good advice and ideas, and some stats by industry on delivery, opt-outs, click-throughs and opens. If you're in the Catalog, Retail, Financial or Publishing arena, which are included in the chart, it's definitely worth a few moments of your time.


5. Stat Heaven: 2002 Email Marketing Benchmarking Study e-Dialog, May 2002

Lots of good news to report--and statistics to compare your initiatives against--in this 20-page overview of a survey of 300 e-mail marketers. For instance, over 70% of respondents are using e-mail primarily to acquire new customers or deepen relationships with existing customers-- only 18% are using it for a direct sale. 69% say their e-mail marketing has been like a roller coaster ride, which should make us all feel a bit better about our successes and failures in this area. And 66% agree that the list quality is the primary determiner of success or failure. There's a lot more in here--too much to include in this short paragraph. Download it and take a look for yourself.

Closing
Thanks for reading! If you have a minute, drop me a line and let me know which articles you found most useful. Our next issue will arrive in your inbox on June 27. In the meantime, have a wonderful Father's Day!

Jeanne
mailto:publisher@jenningsreport.com
LJ:HBD!
 


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